Returns & Exchanges
At Coody, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help you find an alternative or issue a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing